Terms & Conditions

Legal Business Name: Doctor Pool

Brand Name: Doctor Pool

Effective Date: July 24, 2025These SMS/Text Messaging Terms and Conditions (“SMS Terms”) govern your consent to
receive text messages from Doctor Pool (“we,” “us,” or “our”). By providing your mobile phone
number and opting into our SMS program, you agree to these SMS Terms in addition to our
general Terms and Conditions (https://calldoctorpool.com/terms-and-conditions/) and our
Privacy Policy (https://calldoctorpool.com/privacy-policy/).

1. Consent to Receive SMS Messages
We only send SMS messages to individuals who have provided explicit express written
consent to receive such communications. This consent is obtained when you fill out a website
form at https://calldoctorpool.com/contact/ and explicitly check the SMS consent
checkbox. By opting into our SMS program, you agree to receive text messages from us. You
understand that consent is not a condition of receiving our swimming pool services.

2. Purpose and Types of Messages
You agree to receive messages from Doctor Pool primarily for purposes related to our
swimming pool services, specifically:
● Conversations (External): Direct, two-way text message dialogues with clients and
prospective clients regarding our swimming pool services. This includes initial inquiries
about service availability, providing quotes for cleaning, repair, and maintenance,
confirming service initiation, and answering ongoing questions about their pool. This
serves as an open and responsive communication channel for customer care.

3. Message Frequency
Message frequency will vary depending on your inquiries and service needs.

4. Message and Data Rates

Message and data rates may apply to any messages sent to or from you. Standard message
and data rates charged by your mobile carrier may apply. Please consult your mobile carrier for
details regarding your specific messaging plan.

5. Opt-Out Instructions
You can stop receiving SMS messages from Doctor Pool at any time. Simply reply STOP,
END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will
receive one final confirmation message indicating that you have been unsubscribed. No further
messages will be sent unless you explicitly opt back in.

6. Help and Support
If you need assistance or have questions regarding our SMS program, you can reply HELP or
INFO to any message you receive from us, or contact our office directly at (909) 497-6228 or by
email at [email protected].

7. Non-Sharing of SMS Consent Data (Mandatory TCR Statement)
SMS opt-in consent and phone numbers provided specifically for the purpose of SMS
communication are not shared with any third parties or affiliates for marketing purposes.
These phone numbers are used exclusively for the delivery of SMS messages directly
from Doctor Pool.

8. Third-Party Providers for SMS
We may use third-party service providers (such as RingCentral) to facilitate our SMS
communications. These providers are contractually bound to handle your data in accordance
with our Privacy Policy and applicable laws, acting solely as our service providers for message
delivery.

9. Changes to SMS Terms
We reserve the right to modify or replace these SMS Terms at any time. We will notify you of
any changes by posting the updated SMS Terms on our website. Your continued consent to
receive SMS messages after such changes constitutes your agreement to the revised SMS
Terms.

10. Contact Information
If you have any questions about these SMS Terms, please contact us at:

Doctor Pool
12223 Highland Avenue, Ste 106, PMB 428
Rancho Cucamonga, CA, 91739

Phone: (909) 497-6228

Email: [email protected]

Website: https://calldoctorpool.com/